The innovation in fleet monitoring systems: the TiGR Protocol

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10 questions and answers about the protocol

1. What is it?

The TiGR protocol is the new industry standard for the communication between vehicles and fleet monitoring centres.

2. Who developed it?

The protocol was originally defined and tested in the European project EBSF2. The protocol was then consolidated and standardized by the International Association ITxPT, which also includes the world's leading bus manufacturers.

3. What is it for?

The protocol responds to the need of transport operators to have a centralized and interoperable remote diagnostics and fleet monitoring platform, independent of suppliers of vehicles and on-board equipment, and applicable on any vehicle.

4. What are its advantages?

The benefits are many:

1. the vehicles can be equipped at the factory with the on-board equipment chosen and guaranteed by the manufacturer;
No need of retrofit interventions on vehicles already in operation;
3. users access the data of all vehicles through a single platform chosen by the transport company and independent of the vehicle manufacturer;
4. the data are encoded in a uniform way, independently from the make and model of the vehicle;
5. the services provided by the platform (e.g. data validation algorithms, real-time alarm notifications, automatic reports, statistics, etc.) are automatically available in a uniform manner for all vehicles in the connected fleet;

5. Does the standardization limit the quantity/quality of the available data?

No, the document describes the data format and communication rules at the implementation level. The document also specifies the presence of some obligatory data ("mandatory"), but leaves it to subsequent clarifications by the user for the selection of the expected but not obligatory data ("recommended").

6. Is the protocol publicly available?

Yes, the document is freely downloadable from the site https://itxpt.org/.

7. Is the ITxPT document exhaustive?

No, the document describes the data format and communication rules at the implementation level. The document also specifies the presence of some obligatory data ("mandatory"), but leaves it to subsequent clarifications by the user for the selection of the expected but not obligatory data ("recommended").

8. Is the protocol only usable for remote diagnostics?

No, the structure is flexible and can be easily enriched with additional data for other needs, such as consumption monitoring, driving style, load detection and passenger count.

9. Is the protocol also applicable to energy transition vehicles?

Yes, the protocol has already been integrated with specific data for gas, hybrid, full electric and hydrogen vehicles.

10. What should I do to ensure that my vehicles are properly predisposed with the TiGR protocol?

Two steps are required:

1) the drafting of the technical supply specifications must include, in addition to the TiGR requirement, a document of detailed technical clarifications based on the company's objectives.;
2) during the delivery phase it is necessary to carefully verify the conformity of the specification requirements both to the implementation carried out and to the documentation provided. This verification must be carried out as soon as possible, as it becomes very difficult and expensive to resolve any discrepancies once the vehicles have been accepted and put into service.

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